A technical mini-guide and review of the most important steps you can take to create a better customer experience.
It has never been more important to focus on how to create a strong online experience for your webshop. Mikael Nordgren, partner at Novataris, and Morten Dybdal, Director of Business Development, join FDIH to put focus on the actions that companies can take to strengthen their online sales, performance and customer experience.
(The video is in Danish)
In this webinar, you will be taken through different examples step-by-step, so that you are ready to check and optimise your own website, and thus become wiser about:
How to test your site's performance:
We will go through how to identify your bottlenecks and how to create a strong strategy to optimise your webshop.
We review concrete steps you can take to achieve a faster site:
We review common proplems and solutions to help you optimise the speed of your website.
Analysis of user interface and user experience:
Customers have many of the same requirements for a website - e.g. high speed. However, depending on what you are selling, needs can vary widely. We will introduce you to tools that give you insight into whether you have too much information on your website, how to prioritise your content and how to test your user experience.
Mikael Nordgren is partner and CEO of Novataris, an IT consultancy that delivers tailored IT solutions based on a deep understanding of clients' business and unique needs as well as straightforward communication at eye level. Mikael is an expert in project management, technical architecture and creating a close and trusting relationship with customers. Over the years, he has successfully managed many complex and extensive IT projects for Telenor, Samsøe Samsøe, Homemate, SKAT, CBB, DR, etc.
Morten Dybdal is Director of Business Development at Novataris. His many years of experience in IT and business development make him an expert in helping companies get the full picture of their capabilities when it comes to leveraging technology to drive their business forward. Morten helps companies on a daily basis to consider scaling, finances, implementation, the right architecture, requirements and prioritisation of these and creates an overview so that business managers can make good decisions, even if the IT solutions being discussed are complex.